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Credit Card Processing Reviews


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General Disclaimer: All review sites can be biased and manipulated by competitors. For example, many postings on Ripoff Report, Yelp, Complaints Board, and other sites may have been written by competitors or PR firms acting on behalf of one company or another. As a result, it takes more research to find out if a company is good or bad. BBB ratings are also tough to decipher, since companies with hundreds of complaints will have an A+ ratings, but similar sized companies with a handful of issues will get an F rating. A better guide than the number of complaints would be a reading of how the complaints were resolved. Finally, the biggest processors will usually get the most complaints, and in more than a few of those complaints the issue will involve improprieties on behalf of the merchant that got accounts pulled by parties like Visa and MasterCard, so the processor had not actual hand in the complaint.
Problems & Ripoff

Merchant Warehouse Reviews and Complaints

Merchant Warehouse has a reputation as a major player in the industry and serves a large variety of companies. On their testimonials page, they have positive messages from a range of customers including Hoffman Family Winery,  Allstar Movers, GroceryGoddesses.com,  Blue Cafe Books,  Happy Limousine, Ammo Sphere, and AstrologyInABottle.com. There are also doctors, law offices, and online stores represented, indicating the diverse range of client types serviced.

Merchant Warehouse Review and Reported Problems

Merchant Warehouse is a Boston, Massachusetts based merchant services company with a full-service product line for small businesses. Their site indicates that their core competency in processing involves online, mobile, wireless, retail, and MOTO processing. Furthermore, their website appears to actively recruit agents with a training program and benefits for agents. They advertise a branded payment gateway known as MerchantWare, that uses tokenization and SSL features for PCI security compliance. Merchant Warehouse also has an active affiliate and reseller program.